At DESKHIT LIMITED, we aim to provide reliable delivery services and an easy returns process for our customers.

Delivery Policy

• We deliver to addresses across the UK.
• Standard delivery takes 3–5 working days, but times may vary during peak periods or due to external factors.
• Shipping costs are calculated during checkout and are based on your order total and delivery location.

Returns Policy

We accept returns within 30 days of delivery. To qualify for a return:

• Items must be unused and in their original condition.
• The product should be returned in its original packaging with proof of purchase.

How to Return an Item

1. Email info@kokoequip.co.uk to initiate the return process.
2. Include your order details and reason for the return in your email.
3. Once approved, return the item to the address provided by our team.

Missing or Damaged Orders

If your order arrives damaged or incomplete, notify us at info@kokoequip.co.uk within 48 hours. We will resolve the issue promptly.

Refunds for Returns

Refunds will be issued within 14 days of receiving your returned item and will be credited to your original payment method.

For any delivery or return inquiries, email info@kokoequip.co.uk.